Making it easier to get out of your contract?
Right now in front of the American FCC is a proposal to ease early cancellation fees when people want out of their cell phone contract early. This is an American proposal I hope will come to Canada. Here those fees can easily be over $200. In the states it is usually around $175.
There is talk of bringing in a policy that would allow new users to cancel a contract within 30 days of signing a contract or within 10 days of the first bill. Canada already has a 30 day policy called buyer remorse. However the 10 days after the first bill idea would really be a godsend to Canadians whose first bill is much more then they intended. Too many times the first bill far surpasses what you thought it would be when you add all the charges up. Such an ‘out’ would force the agent to be […]
Original post by Trish
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